Link to Initiate Returns : Return My Order

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms of Service

At The Deso Project, we want to make sure that your order is delivered to you as quickly as possible. Please review the following information about our shipping policy to understand our shipping methods, timelines, and rates. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free standard shipping on all orders.

Once the order is packaged, we will send an email with your tracking information. You can find your shipping information in the My Orders section of your customer profile.

 

SHIPPING TIMELINES

Orders are typically processed within 1-3 business days of being placed. Once your order has been processed, it will be shipped out to you. Delivery times vary depending on your location and the shipping method you select at checkout. Here are our estimated delivery timelines:

• Standard delivery: 5-7 business days

Please note that these timelines are estimates only and may vary due to factors beyond our control, such as weather conditions and carrier delays.

 

DO YOU DELIVER INTERNATIONALLY? 

We do not offer international shipping for single orders. For Bulk Orders, please mail us at contactus@thedesoproject.com and we will be happy to work out the logistics for the same.

 

SHIPPING RATES

Shipping rates vary depending on the shipping method you select and the weight of your package. You can view the shipping rates for your order at checkout.

We charge a flat shipping fee of Rs. 198 for all Cash on Delivery orders.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Whatsapp : +919082056471
• Email : contactus@thedesoproject.com
• Online contact form

 

BILLING INFORMATION

DESO PROJECTS LLP

Phone number: 9819433289

Email: contactus@thedesoproject.com

Physical address: Deso Projects LLP, Gala no. 36, Mehta Industrial Estate, Liberty Garden Road No. 2 & 3, Malad West, 400064 Mumbai MH, India